Accessing and Managing Your Purchased Content

1. Introduction

The Purchased Content section on Fivestar is your personalized library of all highlights you’ve acquired. Whether you’re revisiting an old favorite or looking to download an item in a specific resolution, this guide will take you through the steps to effectively navigate and utilize this feature.

Purchased content area

2. Accessing Your Purchased Highlights

Upon logging into your Fivestar account, navigate to the ‘Purchased Content’ section. Here, you’ll find a comprehensive list of all the highlights you’ve bought chronologically with the most recent purchase on top.

3. Understanding the Highlight Listing

Each highlight item in your library showcases:

  • Thumbnail: A visual snapshot of the highlight. This offers a quick preview and helps identify the highlight item at a glance.
  • Highlight Item Title: The designated name of the highlight, which gives you an idea of its theme or subject matter.
  • Purchased Date: The date you acquired the highlight. This provides a timeline of your highlight collection journey.
  • License Type and Price: Details the usage rights you possess for that highlight and the amount you paid. Always ensure you’re using the highlight within the stipulated guidelines.

4. Downloading Your Highlight

Beside each highlight listing, there’s a “Download” dropdown button to access your highlight in various resolutions.

  • Click on the “Download” button: This opens a dropdown menu with different resolution options for that highlight.
  • Select a Resolution: Depending on the highlight, you’ll see options such as ‘4K’ and ‘1080p’ among others. Click on your preferred resolution. This will initiate the download process.

Note: Remember that higher resolutions like 4K will result in larger file sizes and might take longer to download based on your internet speed. To maintain the highest quality for videos and pictures Fivestar does not offer any upscaling on resolution. This is to ensure our users receive the highest quality content. However, Fivestar will offer uploaded 4k videos at 1080p resolution free of charge.

5. Wrapping Up

The Purchased Content feature is your repository of treasures you’ve discovered on Fivestar. With easy access, download options, and a clear overview, you always control your highlight. Enjoy your collection and continue exploring more on Fivestar!

If you have any additional questions or concerns, feel free to reach out to our support team at [email protected]